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Customer Satisfaction Survey

We are happy to publish the results for the most important queries of our recent customer satisfaction survey.

In order to systematically improve the quality of our product offerings, we offer the continued opportunity to submit opinions about our products and services. Please download our Customer Feedback Form to participate.  

How satisfied were you with JPT's product quality?

5 = very satisfied   69,03
4   26,49
3   4,48
2   0,0
1 = not at all satisfied   0,0

Have you been satisfied with our technical expertise?

5 = very satisfied   58,21
4   31,72
3   8,96
2   0,75
1 = not at all satisfied   0,37

Were the product documentation & protocol satisfactory?

5 = very satisfied   52,99
4   30,22
3   15,67
2   1,12
1 = not at all satisfied   0,00

Have you been satisfied by JPT`s pricing?

5 = very satisfied   21,27
4   39,93
3   29,85
2   6,72
1 = not at all satisfied   2,24

How satisfied were you with delivery time?

5 = very satisfied   32,09
4   33,58
3   24,25
2   6,72
1 = not at all satisfied   3,36

Would you recommend JPT’s products and services?

Yes   98,50
No   1,5
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